Shipping policy
Processing Time:
All orders are processed within 1 - 2 business days. Orders are not shipped nor delivered on weekends or holidays.
Delivery Estimates:
Estimated delivery time is between 3 - 10 business days.
Shipping Rates:
Shipping charges for your order will be calculated and displayed at checkout.
Shipment Confirmation & Order Tracking:
You will receive a shipment confirmation email once your order has been shipped containing your tracking number(s). The tracking number will be active within 24 hours.
Customs, Duties & Taxes:
MyNanno is not responsible for any customs and taxes applied to your order. Any fees imposed during or after shipping are responsibility of the customer (tariffs, taxes, etc.).
Damages:
MyNanno is not liable for any products damaged or lost during shipping. If you receive your order damaged please contact the shipment carrier to file a claim.